Katie W.

Last January or February, I gladly accepted a $3 charge so I could create a resume just for an assignment in class... I had NO idea it was going to be charging me $25 EVERY month after that. I never would have agreed to the $3 for one-two weeks of use beings how it was just for a 20 point assignment in a class if I knew they would save my credit card information and charge me every month after that! I have emailed the company twice and will update my review as soon as I hear back.
**Update** I talked to customer service first and they were able to refund me the three of eight months, the remaining months had to be sent to upper management to determine. Within a couple days after that, I heard back from them and was confirmed I'll be able to get the full refund! Everybody was incredibly nice, which made it for an easier process!