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Katie W.

Contributor Level

Total Points
80

1 Review by Katie

  • Green Pal Lawn Care

10/11/20

Scheduled lawn service, the company pushed service date out 3 times to almost a week after scheduled. I asked when they would be out and they said they already mowed which they hadn't. I canceled. Hired new company from site for today and they didn't show. Finally got text from them that they dont work on sundays and not sure why the site allowed for scheduled date and they cant come to mow for 3 days. I have tried since the 3rd. To get appointment. THIS SITE IS A JOKE!

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Bradley B. – Green Pal Lawn Care Rep

Hi Katie W., we're sorry to hear about your negative experience. We apologize for the inconvenience caused by the rescheduling and miscommunication regarding your lawn service. This is not the level of professionalism we strive for. We would like to address your concerns directly, so please reach out to us via email at team@yourgreenpal.com. We value your feedback and appreciate the opportunity to make it right.

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