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Katie S.

Contributor Level

Total Points
87

1 Review by Katie

  • Newstyledres

9/18/17

Sad to say, I was very disappointed with my order. I paid extra for customization and rush shipping. When the pantsuit arrived, the jacket was 4 sizes too big and the pants were 2 inches too short. I had contacted Robin via online chat and email before and after the pantsuit arrived. Before, of course, she was great -- very reassuring that I would be happy. After, she only offered $35 refund -- or I could spend another $35 shipping the outfit back to her and waiting for another pantsuit. The wedding I ordered it for would be long over before I got it. I don't mind shipping it back, but NOT just to break even. The refund should have been much more. Before the sale I thought I was getting great customer service, after the sale, not so much. I learned an expensive lesson about ordering from China.

Katie Has Earned 7 Votes

Katie S.'s review of Newstyledres earned 7 Very Helpful votes

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