Just like the other ladies on this feed. I ordered stamps on 8/1 and they're now a week late and every time I call customer service I'm on hold for at least 30 minutes and receive no answers to when my order will get here. They told me they would personally call me today with answers and I've received no phone call. I have tried to be nice and understanding but this is beyond frustrating. If this company is going to be making or manufacturing ANYTHING WEDDING related. Then they need to have better costumer service. There are timeframes that brides have to maintain to make sure everything is delivered on time. I will be calling to get my money back if my order isn't shipped tomorrow by noon. This is RIDICULOUS! I'm very disappointed
Hello Katie,
I am so sorry to hear about the delay on your stamp order and your overall experience with our customer support team. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be personally looking into this and reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Christine