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Katie P.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology

Member since October 2020

  • Review

    1

  • First Reviews

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Review Distribution

1 Review by Katie

10/28/20

Tried the bot for GOTC. Not user friendly. No support. The remote-server version was TERRIBLE. As in impossible for the average person to set up. And the support was non-existent. There are WAY better options out there, no guarantee it's going to work and they refused a refund and shut down communication when I asked. RUN don't walk the other way.

webm27
Goodnight B. – GN Bots Rep

Sorry to hear about your experience. We use live chat to diagnose and answer questions. Please join us at https://chat.gnbots.com where you can speak to the developers live. We are always more than willing to help in any way we can.

We also have a full support guide and documentation area at https://support.gnbots.com - Here you can also create a Support Ticket in which all responses are handled within 12 hours.

Lastly, if you still feel you like are unable to get help with the issues you are having, please email your question to support@gnbots.com with your Order ID and explanation of the problem.

With tens of thousands of users running the Bot Servers at this very moment - I am confident we can get you going as well. As always, we are happy to add any lost time back onto your subscription so you can take full advantage of this powerful software.

We do not support this website (SiteJabber) nor its reviews for our official business. We ask all users refer to our TRUSTPILOT reviews for a more accurate standing on our service. We will never ask our satisfied customers to leave reviews here - so you will only find the negative.

Thanks and see you on TrustPilot!

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