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Most businesses that offer groupons do so because they need the business. These may be newer businesses that don't have the experience established businesses have. I recently bought a 'no chip' shellac manicure and it started chipping the next day. Groupon's customer service was NO help. I had to call 3 times, and each customer service rep gave me different info on refund policies. In the end I did not get my refund because they said I was over the 3 day refund period. DONT BUY THE BEAUTY GROUPONS!
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