Developed in part with a grant from
the National Science Foundation

Katie L.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Art & Design

Member since January 2020

  • Review


  • First Reviews


  • Thank Yous


  • Fans


  • Profile Views


Review Distribution

1 Review by Katie

Having ordered a photo book as a gift for my other half I was highly disappointed when firstly it didn't arrive by its promise date. To add injury to insult when it eventually arrived (over a week late) I was mortified to find somebody else's photos had been mixed in with ours!! All I could think was that this must mean somebody else must have our photos!! When I contacted the (apparently no1) customer services it took them nearly a week to respond asking me to send the photobook back for them to investigate... I did this straight away. It took over a week again for them to get back to me with a very none emotional, robotic response to say they would send me another copy out. At no point was any compensation offered nor an apology. I asked for a refund and told them I would be taking my business elsewhere to which they didn't seem to have a care in the world about. Over all, poor response time via customer service, late in delivering, somebody else's photos sent, no apology or compensation offered. VERY POOR!

Tip for consumers: Avoid at all costs!!

Katie hasn’t received any votes.

Katie hasn’t received any thanks yous.

Katie doesn’t have any fans yet.

Katie isn’t following anybody yet.

Similar Reviewers on Sitejabber


Ordered Photo book on 19th Dec. Money was taken next day and email sent to say book was being...


Photo book ordered as a Christmas present and never received - absolute joke! Avoid avoid avoid...