Poor service. I ordered a mattress on September 9, and was promised 3-5 days for delivery. No mattress has arrived, more than 10 days later. I've now been told it "should" arrive in another 4 or 5 days.
No one called to inform me of any of these delays. When I called them to chase the order, I was offered a different mattress - but even that won't arrive until next week. The "next day" promise feels like a rather hollow one, right now.