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Katie D.

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Experience: Real Estate

Member since September 2019

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1 Review by Katie

We rented the Surf Shack Sept 21-28th. Upon arrival we noticed a fence down so we called maintenance. They came pretty quickly to fix it. Other than that we pretty much dropped our stuff off and hit the grocery store. We didn't get back until late which is why we didn't notice how bad the house was until then. There was black mold on the ceiling of all 3 showers upstairs. The cupboards were filthy and crummy and there were ants crawling everywhere. The ant traps they had all over just weren't doing the trick. Stuff was strewn about in the cupboards like someone quick emptied a dishwasher and threw everything all in one place. We took about an hr to organize everything just to see what was there and what we needed. The fridge had broken drawers and rust on the inside and the freezers had ice cube trays that were covered in frost and looked like they hadn't been emptied in months. There was thick dust on the doorways and vents under the beds. Many knobs were off the dresser drawers and the toilet paper roll holder in the master bedroom needed fixed so the toilet paper didn't keep sliding off. Another bedroom on the second floor had no curtain on the window which was a pain in the morning if you wanted to sleep in. Once everyone started to go to bed, we quickly realized there was sand in some of the beds (none of us had been in them yet). The dryer vent was clogged so bad my husband took about a half hr to clean it out and fish out all the junk just so we could be able to shut the door. Toward the end of the week when I was collecting some laundry from the room my daughter stayed in, I bent down to pick something up by her dresser and under her dresser was a potato. None of us brought or bought any potatoes that week. Clearly they need a cleaning crew. For the price we paid, I expected better. I didn't call because after reading other reviews/experiences I figured we'd get kicked out of our house while someone cleaned. We were all tired and it was late and besides, this should all have been done before we arrived. I'm stayed at plenty of other beach houses and this was by far the worst and the filthiest. I was very disappointed and I doubt I'll ever choose Siebert again.

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