I had an absolutely terrible experience with this company... my package arrived with two missing items and two items that weren't at all what I ordered... the sizing is completely wrong. I have been trying to send back the clothes that didn't fit for over a month now and it kinda feels like they're trying to drag out the process so they don't have to refund me the money... all of the material was horribly cheap feeling/looking and nothing looked anything like I ordered. The "customer service" is 100% run by bots as they don't actually answer the questions you ask... horrible horrible experience. I was so excited to get my order and am SO disappointed
Hello, sorry for the inconvenience. You may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar. We'd be happy to assist you! Thank you and have a nice day!