What customer service
Shocking after sales
They never got back to me trying to exchange a top which is too big for a smaller one and I have to foot the bill for return then refused return slip as it was over the 14 days - but I had been emailing all the time - shocking service - still no exchange - never again
Dear Katie C.,
Thank you for placing your order on Newchic. We sincerely hope you can give us a chance to fix this issue. You can find the return policy on the product details page and the help center, where you can find the undertaker for shipping fee of the return. ( https://www.newchic.com/help_center selected topic Return & Refund). Usually the tag size of the product fits the country size, following the size chart/guide in the product details page. In your case, please keep in touch with our customer service at https://www.newchic.com/Contact-Us-hc10.html We will offer you a reasonable solution based on the return and refund policy. Thanks.
Best regards,
Newchic team