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Katie B.

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Experience: Clothing & Fashion

Member since August 2016

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1 Review by Katie


Ordered 3 bridesmaids dresses which arrived feeling very cheap and were a totally different colour to that which appeared on the website. Emailed immediately, they keep insisting they are the same colour, told me the lighting on my photo's was wrong and refused to take them back despite them being obliged to. Repeatedly refused to honour their legal obligations so now I'm reporting them to trading standards and opening up a small claims court action against them. Terrible company, terrible service, seem totally unaware of their obligations in the UK. If anyone fancies a class suit to them (given how bad this is I'm determined to get their ability to take card payments removed which shuts them down) send me your details at *******@outlook.com and I'll speak to the lawyer once enough are gathered. Also report them to your local trading standards office (just google your town and trading standards and inform them there are also reports coming from at least Manchester) as I have.

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