Katie B.

Worst customer service ever received. Long shipping time. Open and damaged boxes. Unapologetic and uncaring customer service. Took 30 days to receive our order. DO NOT BUY FROM THEM! Go anywhere else. Horrible customer service. I emailed 5 times, forwarded all emails again, left 2 voicemails and NEVER received a response. DO NOT BUY FROM THEM!

Fraud! Tried to book a hotel for Vegas through Otel.com. Once I selected the law rate and entered all of my information and credit card information it redirected me back to the start with almost double the cost of the same room! I clicked to speak to a customer service representative. I received Tolga out of Istanbul, Turkey. Tolga was absolutely the WORST customer service representative I have ever dealt with. They said there was no manager, 1-800 phone number and if I called Turkey in the morning to speak with a manager Tolga said he would be answering my call. I would give no-stars, but it does not let me.
This is FRAUD! Stay away!