Katie B.

This a zero star review! I was told someone would be with me between the hours of 11 and 3, I then get a call around 2pm stating the engineer running behind and they need to push it back to 2 to 6 pm. I asked if this was a definite or I would call out someone else as I've been without running water for 2 days. I was promised that it was. I then continue to wait in until 5 when I get a text message saying my appointment has been cancelled all together and to ring to re book. Why would anyone want to rebook with someone as incompetent as these clowns!?! I rang up to complain about the fact I've been lied to only to be call a liar by the most unprofessional woman I've ever had the misfortune of speaking to. After hanging up she then rang my ex boyfriend who made the booking ( she thought he was my landlord haha) to try and Cause trouble for me and she sent me a text telling me. What a clown she is. After looking at the google reviews it's apparent that the positive ones are all fake (look at peoples other reviews and you will clearly see) I just rang a local plumber who charged no call out fee and was here within 20 mins. Avoid like the plague.