Katie B.’s Reviews of CanvasDiscount & more

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Review 1
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Votes 15
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CanvasDiscount

Photo Printing

“Update”

5/18/19

• Updated review

After more than 2 weeks, I received an email that stated "sorry were experiencing slight delay because of volume"

**2 weeks is more than a SLIGHT delay**

Also, my products are not scheduled to arrive for ANOTHER 10 days even though shipping is supposed to be 2-6 days

FYI: If you were unfortunate enough to make a purchase from this company, don't waste your time attempting to call. If you can manage to call during their 4 "open" hours, you will get hung up on automatically after 10 minutes presumably because of their high volume from their terrible service commitments

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Helpful (10)

Thank you

Canvas D. – CanvasDiscount Rep Over a year old

Dear Katie,
Thank you for your honest review. We already contacted you via e-mail and we would like to solve this problem together. We're looking forward for your reply, your CanvasDiscount-Team

“10 days later... no product or response”

5/15/19

• Previous review

I ordered SIX canvas prints more than 10 days ago. The "normal" production time is 24-48 hours with 2-6 days shipping. My order is apparently still in the "processing" stage. I have sat on hold multiple times only to be hung up on because of "call volume" and can't get a response email. Guess I'll have to report this as a fraudulent charge to my bank because I don't think I'm getting the products I paid for NEVER AGAIN.

Canvas D. – CanvasDiscount Rep Over a year old

Dear Katie,

Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasdiscount.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasDiscount-Team