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Katie B.

Contributor Level

Total Points
103

1 Review by Katie

  • Kijubi

8/21/14

First of all DO NOT USE UNLESS YOU BUY TICKETS 3 DAYS IN ADVANCE! My husband and I bought tickets to Disneyland and California adventure on a Friday night and did not recieve our tickets until late Monday morning, inspite of the 24 hour agreement posted on this site. Although we did eventually recieve the tickets, we had to go through the stress and anxiety of contacting our bank, because due to an insane lack of customer service (they will never answer the phone or email you back) we believed the site had taken our money and skipped out on us! Thankfully that wasn't the case, the tickets were legit so I will give them that however the lower price almost isn't worth the stress and anxiety this site brings.

Tip for consumers:
Don't try to call or email if your tickets haven't come, they will never answer even though they are supposedly open 9-6 seven days a week.

Service
Value
Shipping
Returns
Quality
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Kilay R. – Kijubi Rep

Hi Katie. We appreciate your feedback and offer our apologies for causing you grief. There was an unacceptable delay in service and orders over the weekend due to a series of technical difficulties, and are working this week to resolve issues for folks directly affected by the delay. Please let us know your corresponding order information so we can get in touch about this issue further. Otherwise, we sincerely hope that you and your family were still able to enjoy your Disneyland holiday.

Katie Has Earned 3 Votes

Katie B.'s review of Kijubi earned 3 Very Helpful votes

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