I was soooo excited about getting my first pair of uggs, however its turned into a nightmare!
1. Over charged from what was said/agreed on the confirmation email, they keep telling me its to do with the dollar (however whan i agree a price in pounds i expect to pay that price in pounds).
2. badly packaged, no box, care instructions or certificate to say they are the real deal.
3. trying to complain to them is impossible, bad english, telling me they sent the care instructions and certificate when they havent, i must of sent 30 emails ( i don't give up easily) to them trying to explain to them what my problems are with them and they don't seem to even understand. Never had such bad service from a company, i don't back down easily however its wearing me down.
Completley disappointed with this company, i would stay well away!