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Kathy Y.

Contributor Level

Total Points
80

1 Review by Kathy

  • Granteva

5/28/21

I brought two pair of the Women's Breathable Air Cushion sneakers from Granteva and one pair fit and the second did not. I contacted them and they wanted a picture which I sent. They said they couldn't see a difference and gave me three options. I wrote the following back: I am sorry that you could not see that the black shoes are smaller than the white shoes. I can not wear the black shoes since they do not fit. I do not like either option 1 or option 2, what I would like for option 3 is for you to pay the shipping back for the black pair of shoes that do not fit and give me a full refund for that pair of shoes.
I will definitely let everyone I know and I will put a comment on all your advertisement on Facebook how your product is inconsistent in size and you only offered to pay me $5.00 or have me ship the item back at my cost and I would only get maybe $11.00 back after paying shipping. I am so tired of companies lies and treating customers as if they don't need or care if they purchase their products. You will never get my business again.

Products used:
Women's Breathable Air Cushion Sneakers

Service
Value
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