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Purchased the Samsonite underseater from Ebags and found that this piece was way too large for the underseater space on my Alaska flight. The next day I called to return the luggage and they rejected the return because now it was a used item. The company expected the customer to research the aircraft luggage specifications before use. Calling the Samsonite underseater is false advertising because the only space it would fit would be first class section. This company does not know the meaning of customer satisfaction! I would highly advise others not to support Ebags.
Kathy T.'s review of eBags earned 2 Very Helpful votes
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