Kathy S.

I've had my Ring door bell for a year it wasn't until I deleted my credit card from my account that I was contacted by Ring via email to please place a credit card on the account.
It wasn't until this email that I remembered going through the whole year of misery with the Ring when I would get notified it took over one minute to connect or even sometimes I would get an error message could not connect.
PLEASE DELETE YOUR CREDIT CARD FROM YOUR ACCOUNT BEFORE YOU ARE CHARGED FOR ANOTHER YEAR.
I finally called today to be more disappointed I explained to the customer service Zack my experience for the whole and he was able to connect to my system and said I had a faulty Ring and in order to replace it I would have to give them a credit card I said no I paid for my unit in cash if its faulty just replace it he says if you don't give a credit I could send my unit to them leaving exposed wires with no door bell and they would send me the new one in about a week or so.
By the time you get connected to the ring after a notification who ever god forbid wants to commit a robbery or malice will get away with it Because Ring does a terrible job of connecting and protecting you and your family.
All they want is your credit card once they have it you are of no use to them unless you PLEASE CANCEL that credit card.