I had ordered a pair of vans online. I had no trouble ordering them until I received an email saying that they had to check the inventory. It did not say if they were out of stock, just "checking inventory" I received this email a total of 3 times. I decided that I would go to a separate store and just cancel my order. I called the customer service number and the woman was incredibly rude, she told me they were going to ship past the day they were to have been arrived at my house. They finally came days later and the box was torn to pieces, with a whole side missing, please for the love of god, save yourself the trouble and go elsewhere, really anywhere else.