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kathy s.

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Total Points
82

1 Review by kathy

  • Spanx

1/13/22
Verified purchase

I bought some items in their end of year sale and none of them fit. I am an XL and their site said to order your normal size. All items were too small and when I went to return/exchange the items they said I could not return them. They have all over their site they offer a 100% satisfaction guarantee, but when I tried to return the order they said Sorry no can do. How is the 100% satisfaction quarantee? And I even sent them a copy of their return policy that actually said the only exception was if the item was over 90 days old.

Tip for consumers:
Make sure you know your size before ordering sale items

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None

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