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Kathy S.

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1 Review by Kathy

Groupon

  • Groupon

“Switched tickets two weeks before show”
5/19/17

Purchased tickets for Jones Beach Nikon Theater in February. Printed up tickets, section 24, Row G- Up high, but actually front row for that section.
Yesterday they sent me an e-mail and changed seats, same price point, high section, Section 24, but seats were all the way back in Row K.
Chat with customer service-Muhammed A-was useless, when I asked to speak with a supervisor he said he would get one to write me in 24-48 hours. Today another e-mail-from Muhammed A, acting as a customer service supervisor, again saying too bad.

Never again.

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