I complained to a Customer Service rep. About an employer and got no results. It was at Burlington Mall. He was a make-up expert which he wasn't. He was yelling at me what I wanted and I told him make-up, he said I don't understand. He picked out an awful shade for me and was abusive and very loud as people were looking at him. Yes I should have said I wanted someone else BUT people should know. I assume he still works there so be aware hopefully you won't get him...