Kathy R.

My grandson bought seats to a Cowboy NFL for his father for a birthday present. The seats were purchased in September, but by November seats were selling at twice the price. When the family arrived at the Cowboy's stadium from SC, the seats were not there. I am sure Seat Geek double sold his tickets for the higher price and he and his family were left out in the cold since the stadium was sold out. Yes Seat Geek offered the money back, but his exciting fun time with his father was ruined. He was disappointed, embarrassed and sick. To add to this, there were about 5 other groups with the same problem and this was just at one gate. Bad form, Seat Geek, really bad form.

Like everyone else, I booked thinking they were the site for my hotel and got slammed with an extra fee. Upon getting the confirmation I was slapped with a NO REFUND... if I cancelled at anytime I would be charged the whole fee... even though I was making the reservation months in advance. Beware of extensions. If it says reservations.com, get away fast!