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Kathy P.

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1 Review by Kathy

Tory Burch LLC

  • Tory Burch LLC

“Dishonest CSR using ither business to cover their mess”
7/6/18

June 14 i place an order online
June 22 package arrived with 1 item missing. I called and was told tory burch will file a claim regarding the missing item. The box was not tampered. I asked for claim number but did not provide one.
July 3rd called tory burch again and was told theres no answer from UPS it will take more than 8 business day.
July 6 i called UPS and theres no claim filed by Tory Burch. I called Tory Burch customer service representative acted like she did an investigation. It turns out the item was sold out and all she can do is refund me my money.

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