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1 Review by Kathy

CysterWigs

CysterWigs

5/10/19

I ordered a wig on 3-22-19 Cost $70.81 (30% off sale at the time) Be aware, if you do not have a working printer you can not even get a refund because they require you fill out a form. I shipped the wig back the day after it was delivered. I waited patiently but still NO REFUND. Finally on 5-10-19 Almost 7 weeks later. I sent an email to support@cysterwigs.com - They Do Not have a phone number to a real customer service dept - all you get is a recording. I got an email back that they had issued a refund for $52.03 and stated it would take several days. I copied my responce to their emal...
This is so bad - so wrong. You think it's OK that I still don't have a refund on an item purchased on March 22, 2019 And then you have the nerve to steal $19.00 I need to know the date the refund was issued. It has been almost 7 weeks now. How many is several days ? STOP sending me Emails. Your company can not issue a refund but you can send me an email every other day. I would have been a really good customer. Not that anyone will care... but I will never order from you guys again. Not after this experience.

Kathy Has Earned 4 Votes

Kathy M.'s review of CysterWigs earned 4 Very Helpful votes

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