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Pre-ordered the Charge 3... paid full price. Wouldn't pay $1.00 for one now. Very unreliable, less than 9 months old and it flipflops step numbers all day long. And customer service... forget it. Run fast away from fitbit! Twice yesterday it had these readings: 2:19 13,952,2:27 7006 7:04 28,315 7:05 14,174. And they will do nothing to fix or replace. Lovely
Taylar made my transaction very easy. I appreciate great customer service and this was truly one of the best I have experienced. Thank you!
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Hi Kathy,
Sorry to hear about the steps inaccuracy you're experiencing with your Charge 3.
Please allow us to review your engagement with our team by providing us with your case number.
Looking forward to your reply.
Sincerely,
Fitbit Support