- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I placed an order on October 1,2017. It is now October 14,2017 and the order is still "In process." That is 10 working days. Yes, Jb I am part of the 2% that you categorize as not a moron. I can count business days properly. I called dsw at 10:30 this morning and elected to hold my place in line and receive a call back. It is now 1:00 pm and I have not received a call back. I emailed customer service two days ago and received an automated message that they would respond soon. I have not received a response to my email either. There is no option to cancel the order online so I am stuck with an order I no longer want and lost a $10 reward in the process. I will never order from dsw again.
Kathy J.'s review of DSW earned 6 Very Helpful votes
Kathy hasn’t received any thanks yous.
Kathy doesn’t have any fans yet.
Kathy isn’t following anybody yet.
Empty.
I made an online purchase for in store pickup. I go into the store to pickup my shoes and was...
