Kathy D.

Regarding trying to return a product from Groupon:

They finally sent me a return label for this one order after several emails, but refused on another order that was accidentally double ordered due to a bad internet connection.

"The only reason I said good(choices were only good or bad) is that they finally sent me an RMA and label to return 1 item that I did not receive in time. However, they didn't make it easy to return this, or any item. I am not sure that I will be back.

Returns are a part of sales, and should not be this difficult. Please Groupon, revisit your procedures on this issue. This experience is probably going to be my last one with your company unless you can show me that you have addressed this issue.

And, yes, I am posting this EVERYWHERE!

Placed an order from Buck a Day Pharmacy Online. Received the "medication" within a timely manor. However when I tried to verify independently that I had received the correct medication, I was not able to. I called the Customer Service Number and was assured that I would receive a call back to address the issue. I did not receive a call. Called back after an appropriate time frame. They said that they would send an e-mail with the formulation so that I could check that the medication was correct. I did not receive that e-mail. When I called again to just send the medication back, they said "We do not accept returns". I still do not know if the medication that I was sent was correct or something else. DO NOT TRUST these people. ANY company that deals with customers in this way is NOT worth taking a chance on... period!