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Kathy B.

Contributor Level

Total Points
83

1 Review by Kathy

  • MiniInTheBox

1/23/17

I had ordered from MiniInTheBox one time prior to my December Order and it took several weeks; but, I did receive my order.
Because the phone cover's magnet did not keep the cover closed; I decided to order another cover but a different brand. The order was placed Dec 6 2016 and has not been received as of yet. I notified the company around Jan 11 2017 and they said that it had been delivered; but if i hadn't received it; they would send it again or refund my money.
I asked them to send it again; and 2 weeks later, I am still waiting.
I've inquired again; and, I am only told that they'll send me a confirmation when it is re-sent.
I wonder!?!?!? If I'll ever truly get resolution?

* MiniInTheBox attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Mini I. – MiniInTheBox Rep

Dear Customer,

We sincerely apologize for the inconvenience.

The supervisor of customer service created one ticket for you. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=14560594

Sincerely,
MiniInTheBox Customer Service

Kathy Has Earned 3 Votes

Kathy B.'s review of MiniInTheBox earned a Funny vote

Kathy B.'s review of MiniInTheBox earned 2 Very Helpful votes

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