I had ordered from MiniInTheBox one time prior to my December Order and it took several weeks; but, I did receive my order.
Because the phone cover's magnet did not keep the cover closed; I decided to order another cover but a different brand. The order was placed Dec 6 2016 and has not been received as of yet. I notified the company around Jan 11 2017 and they said that it had been delivered; but if i hadn't received it; they would send it again or refund my money.
I asked them to send it again; and 2 weeks later, I am still waiting.
I've inquired again; and, I am only told that they'll send me a confirmation when it is re-sent.
I wonder!?!?!? If I'll ever truly get resolution?
Dear Customer,
We sincerely apologize for the inconvenience.
The supervisor of customer service created one ticket for you. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=14560594
Sincerely,
MiniInTheBox Customer Service