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Kathryn S.

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1 Review by Kathryn

Shutterfly

  • Shutterfly

“Blames customer for mistake”
1/18/16

Shutterfly has the worst customer service I've experienced in a long time. I ordered photo calendars for relatives last December, specified that they should begin with January, and somehow they thought that meant I wanted 2015 calendars at the end of 2015. Their website should not be set up to allow for such a stupid default. It is sloppy, and worse, they blamed me for the mistake and refused to replace the calendars. They have lost my custom forever.

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