This company states on their web page that orders will ship within 4 hours. Well, my credit card was charged right away, but after a week of no word on shipping, I chatted with them and they said that there was a hold up at customs but it would be shipped that day. They offered a 15 percent discount. I asked that rather than a discount, could they expedite the shipping. Never hear from them. Hopefully I will be able to get my money back. I should have read here first.!