kathryn o.

I have tried more than5 times to get someone to respond to my request for a refund... or at least a credit. BUT no response! I received a ring that after wearing it for a week wound up turning a horrible color... returned it, but still haven't heard a word back. I also received a ring in which I ordered a sz. 5 but was in fact larger than a 5... again sent it back as instructed, and NO response to my numerous requests for a refund or at least a credit. I also purchased a lovely bracelet with stones around it... wore it one evening, when I took it off, I noticed that 4 of the stones fell out. Again no response. The same sizing discrepancy happened with another ring... sent it back and yet again crickets! Also all these items were returned in a timely fashioned, and they say they weren't(another scam)So bottom line, they have the returned items, and my MONEY$$$$... I would love it if they would step up to the plate and show some sort of customer service, and make it right... I want my money back! There is only enough room to enter one item #... and there is more than one item I want fixed. I will see how this goes before I order anything else... so sad!

I ordered a pair of their yoga pants, with the thought that these would be great... but oh NO... I ordered according to the size chart... when I received them. OMG... They are not adult small, they are more like a childs size, I couldn't get then all the way up ( I wear a size 2 in jeans, and small in yoga pants). I wanted to exchange for a size up... but OH no! Not to be. They wouldn't honor an exchange. What they did offer was for me to purchase another pair at 50% off. They said they would send me an email for the code to place in the new order... I have yet to receive that emil, and it's been 2weeks now. I have tried pretty much everyday to sent messages but to no avail... Come on Best Yoga Store. DO THE RIGHT THING!