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Ordered an item on Nov. 29th. When I visited their site for status reports, it kept saying "processing" for 10 days! In light of the slow "processing" when I tried to change the delivery address, they wrote back and said my package had shipped. When I clicked on their "TRACK" button, it noted that he item was not found. There is no phone number you can call them at. Hold on to your money. Truly! Personally, I'd be happy to write a revised good news story to append this poor review, but based on my experience so far, if I don't receive the package in next few days, I'll be contacting the Federal Trade Commission.
Kathryn M.'s review of LightInTheBox earned 4 Very Helpful votes
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This company claims to be custom fit so there are no returns accepted. There was no request for...
I want a complete refund for the two dresses That do not fit properly. My next contact is the...
This is Pinni from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=14081528 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.