On 7/29/16 I placed an order for an iPhone 5S on the Devices-Now website. My credit card was immediately charged $187. On 8/1/16 I received a "shipment confirmation" showing a USPS shipping tracker form number. Going to the USPS site it said # had been pre-issued but not actually picked up. Waited 3 days. Checked back. USPS site said same thing. Emailed Devices-Now. Got no response. Opened a ticket. Got no response. Called their phone at all times of day - got recording saying, voicemail not monitored. Left 6-7 messages anyway. Waited 2 more days. Filed a second problem ticket. Finally heard back. They said it had shipped. It's been 14 days and nothing. Having to work with credit card company to get charges reversed. Ordered different iPhone from Myte-Cell out of Houston and it shipped same day. Was received 2 days later. Shame on Devices-Now.