kathleenv560

Kathleen V.

Contributor Level

Total Points
80

1 Review by Kathleen

11/23/21

If I could give a ZERO rating, I would! Received notice that package would be delivered on 11/16/21 - didn't come. Tracked through text, then showed delivery on 11/18/21 - didn't come. Then showed delivery 11/19/21 - didn't come. Tracking app showed no estimated delivery date through the weekend, then morning of 11/22/21, showed delivery to be that day - didn't come. Tracking app now again shows no estimated delivery date. Called customer service and representative only kept repeating that deliveries take 10 - 13 days, excluding weekends. So why keep presenting estimated dates of anything earlier?!
Also received a message on the 19th, hoping that I was enjoying my items! I NEVER received them! (Order was over $130 of merchandise)
This purchase was for my Grandson's birthday... Should have arrived in time, but didn't. I am beyond frustrated and upset - very angry! And now, wondering if my order will ever come since no tracking information listed anymore and customer service didn't seem to be any help at all!
No matter how much I like their products, I will never order again, or recommend Children's Place to anyone!

Products used:
Never received items purchased.

Service
Shipping

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