Kathi B.

Jumped my basic package up $50. Claimed I was on an entertainment package now and my promotion ran out and I have a contract. Cancelled the service even though they are making me pay a cancellation fee. Worth paying to get rid of them. Will be putting dish network on the RV and getting rid of direct TV all together. It has gone down hill and doubled in price since A T & T bought them anyways! Thank goodness I didn't switch the cell phones over to them!

Melbourne FL location: 1st I was brought the wrong ottman. I had to schedule another pick up and delivery to receive the correct ottman. Now the delivery time for the couch has been moved 4 hours out! No phone call--just a text message. I called the store and was told rescheduled again and the delivery will be the last one of the day at 9 pm! Unacceptable customer service. Waited 6 weeks for the couch and now waiting again. I was told nothing could be done--Manager is supposed to call me back. Will be the last time we shop at rooms to go. I guess my bedroom sets will be making another furniture store very happy...