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Katherin T.

1 Level 1 Contributor
  • 4 Reviews
  • 7 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Beauty, Shopping

Member since August 2017

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4 Reviews by Katherin

I only ordered a bikini from this site but they sent me a confirmation and a working tracking link. The strings on the top were really short and look cheap. Plus, my bottoms didnt fit but i realized they wouldnt after checking the sizing guide. Its really too bad they dont allow any exchanges or returns, id really like that option available. Also my order got delayed which the site didnt warn me about until after id received it. I didnt appreciate that. I hope they get it together as a business but i probably wont buy from them again either.
molly m. – SHEIN Rep
Hi Katherin,

Thank you for ordering from our website.
Normally, it takes us 3-7 business days to process the order and another 6-8 business days for standard shipping, please kindly understand.
The sizes on our site are not standard US or UK sizes, thus we have measurements on the each product page for your reference when purchasing, hoping to make it easier for you next time.
And we are so sorry that we did not accept the return of swimwear, please kindly understand.

Waiting for your reply!

SHEIN Customer Service
I could live on the site forever! Very easy to use! Love most of the products they pick! They reimburat you if a product gets damaged they reply quickly if theres any questions or complaints
The site is easy to use, good return policy, good quality of clothing most of the time. The in store set up i dont fully understand but everything looks inviting and colorful! The staff is very friendly and knowledgable. The changing rooms are clean and roomy which i love. I absolutely love every visit!
This organization is terrible! Dont buy from them! I placed an order in early july. For one single item. They took the money out of my account asap and sent a confirmation email. Two weeks passed and i knew nothing else about my order. I reached out then on social media with my order # and in week 3 after finally finding an email to correspond with. It has now been like 5 weeks and i still have no purchase nor answers. Also, i supposedly got a tracking link but EVERY SINGLE time i click it, it says the tracking does not exist. PLEASE SAVE YOURSELF THE TROUBLE & $$$!

Katherin Has Earned 7 Votes

Katherin T.'s review of ipsy earned 3 Very Helpful votes

Katherin T.'s review of Charlotte Russe earned a Very Helpful vote

Katherin T.'s review of Ohrange.co earned a Very Helpful vote

Katherin T.'s review of SHEIN earned 2 Very Helpful votes

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