Katherine W.

Having ordered from Asos a few times before I believed them to be reliable so ordered a jacket from them. Unusually there was no tracking detail provided just a delivery date of 15th Nov. I didn't worry about it too much as delivery previously has been great.
15th November arrived... no jacket. Contacted customer services who have informed me that the item is coming by normal mail and I need to wait to 3rd Dec. Am fuming as this now means I have to spend time and money trying g to find an alternative and to make it worse, won't even be in the country when delivery is now due to arrive. Never again will I shop with Asos