Even if you own a movie or show it gives you the option to Rent it and they will charge you. You also have to put the parental settings on every single device, you would think common sense would be to add it your account not the device. My 7 year old autistic son rented a tv show we already own through VUDU, I requested a refund where they can clearly see that we own it and they will not give me a refund. I asked several times to be put in contact with a supervisor and they refused to do so.