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Katherine M.

Contributor Level

Total Points
137

1 Review by Katherine

  • JustFab

12/16/17

I was at first upset because I ordered a pair of boots great deal but I did not realize it was a membership fee and after my boots arrived I had no intentions of getting more
But today I realized the withdrew $39 from my account

I found the phone number and called explained the situation to coustomer service and they really stepped up to the plate and refunded me very happy with them and yes I would refer them to people to shop but if you are a first time purchase for $10 its agreat deal but know you will be charged fees

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Sherry E. – JustFab Rep

Hello Katherine,

Happy to hear that your concern was taken care of! Apologies once again for the troubles, but happy it all came together in the end. ❤

Happy shopping!

Sherry

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