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Katherine F.

Contributor Level

Total Points
80

1 Review by Katherine

  • GoodReads

3/6/17

There are major bugs with importing books and with simply logging in. If you click "Log in with Amazon" and enter your password, you are taken to a blank screen. If you try to log in using Facebook, it doesn't recognize your Facebook password. Also, the general layout and usability sucks in comparison to Shelfari. I was very disappointed that I had to give up Shelfari after years of use.

But the most frustrating part is the book import. When they dumped Shelfari, they told you to download your books and info into Excel and then upload into GoodReads (even though they are the same company). Once I did that, I noticed none of the dates that I entered in Shelfari carried over correctly. According to Goodreads I'd read my entire list of books in January. I spent years putting my Shelfari shelf together and would never be able to remember all of the months and years I read the books.

I emailed GoodReads and they got back to me and explained they'd reformatted my sheet and I needed to re-upload. I did this, and it changed nothing. I went back and forth with GoodReads over the course of months, and they kept giving me the same advice. I finally realized the person I was corresponding with did not really understand English and my repeated "I obviously did not read all of my books in January" wasn't translating. When I tried to get around this person by posting a complaint through the site, I got back to the same person with the same exchange.

And now I can't even log in. Terrible site.

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