Katherine A.

I love shopping at Wal-Mart and I usually don't have any problems when I do. However, I chose to shop online and was severely disappointed. I live in a different state than my nephew who was turning 3 on his birthday, 12/7. I placed an order online for 2 toys. The delivery dates given were 12/7 and 12/8. I was ok with that because I wanted him to receive at least one gift from me on his birthday. Walmart didn't deliver! He received one gift on the NIGHT of 12/8 and I just received an email that the other would not deliver until 12/15! This is totally unacceptable! Had I known, I would have bought and mailed it to him myself! I will never order online from them again. Don't list that you will deliver on a specific date and NOT fulfill that obligation! Poor Service!

I ordered a dress and when it arrived, it smelled so bad! The fabric looked cheap and the size was completely off! But I really couldn't get past the smell. It smelled as if it had been stored with rotting fish. When I contacted them for a refund, they told me to send the dress back with the original packing slip and order number. I did. It's been over a year and I have NOT received my refund yet. When I contact them, they tell me to provide them with proof that I mailed it back to them. WORST SERVICE EVER! DO NOT BUY FROM THESE THIEVES!