Katha s.

First time with Gilt. I made an order from Australia. I have set my preference on currency as AUD dollars in Gilt preference setting. All the items was priced on AUD after CONVERTED from Us dollars.
I made a purchased which clearly in Aud dollars. Worth $257 after converted from Us Dollars. When I look into my bank account Gilt has taken Us$257 and that lead to $354 Aud dollars. That almost $100 difference.
I have contacted Gilt. And they said the price was set on US dollars. How would that happens. When all items was shown in AUD dollars and to my knowledge I made a purchased on Marked price in AUD Dollars and I should be paid in that price and currency that been shown.
I love online shopping and I never ever have this kind of incident anywhere else. Instead of refund me the difference but Gilt given me 15% OFF NEXT PURCHASE instead. Is this how you solve the problem. And you think that would make me want to order from you again. Come on guy
I will tell all my friends to be aware. Am not happy.

Order number *******