Kat F.

As a haircare company, we often offer accessories as incentives. Over 10 days ago, I went on this website to order 1,500 pieces of a teasing comb. My card was charged immediately and then afterwards, I received a call from someone to let me know that they don't have it in stock. Fine. They said they would look for a comparable item and get back to me. In two days (after several follow ups), they sent a COMPLETELY different type of product. I let them know it wouldn't work and now, 7 days and countless phone calls and emails later, I'm STILL waiting for other options AND return payment on my credit card. This place is COMPLETE disaster and it's a SHAME that they're in some sort of "business" practice. It's a joke. Embarrassment.