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I bought three bras from them last week. One didn't fit, so I returned it. They would not return my money and said the item was "NOT IN RETURNABLE CONDITION" and issued me a store credit. THIS IS UST A LINE OF TOTAL BULL! I returned the item in pristine condition. BUYER BEWARE. I wish I had seen this site before I had ordered the merchandise. I will try to go through my credit card company and have my money returned. This is a REALLY BAD company, read the other reviews!
Kate W.'s review of HerRoom earned a Very Helpful vote
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Navigating very slow today. Frustrating. Had to exit and re enter multiple times. Also, despite...
Hello Kate - A refused return can be frustrating. Unfortunately, the white item you returned had visible dirt inside the garment that prevented us from accepting it. We took into consideration your history with us, so we extended you a store credit. You have chosen to refuse this offer.
Kind Regards,
Wilma
Customer Service Manager