Kate V.

They have pretty much what Gilt and Hautelook offers however, the return policy is horrible and shipping fee is $10 while others have the option for $7 as one time shipping fee. I try to purchase something that was sold out supposedly, they had the option to secure the hold and the next time it becomes available they can ship it to me. It was 7 months later that I received an email stating it's on the way, I contact their customer service to cancel this as I no longer wanted this item, also it was the old address which I moved away to new home and they didn't bother calling the shipping company to re route package back, they informed me that it's too late while the package only had label created and haven't been shipped as of yet. What a scam! It turned out that they just wanted to sell it off and be done with not caring about the customer's feeling or if customer is satisfied or not. Don't waste your time with this company, go to a reputable company like hautelook couture which was recently acquired by Nordstrom rack and Gilt which was also recently acquired by saks off 5th where you can just go return it if you don't like the item purchased at any of their location nearby. These 3 companies all started the same time but the other 2 were acquired while this one isn't, that's a red flag.