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You fill out a profile and are supposed to get items based on that. I have straight hair and three of five items were for curly hair. The others were a small mask and a lipstain that faded in 30 minutes. Good concept; poor execution. I cancelled after first box. I will note the invoice in my box had someone else's name and address so they could have mixed up boxes but this also bothers me as now someone else has my information.
Kate S.'s review of Birchbox earned 6 Very Helpful votes
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