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I ordered shoes and a dress from lightinthebox a month ago and despite the shipping being estimated as 5-7 days I have yet to receive the order or hear from the company. Really upset as they have my money and I have no clothing order! This was meant for my daughters wedding and I had to shop the day before my flight as it hadnt arrived.
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Available trustworthy clear honest kind and good taste for goods
The quality of the swimsuit is not good. The material looks cheap and it has no hem.
This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for the shipping delay and all the inconveniences caused.We will take full responsibility of it.
As for your case, i had conducted new ticketId=16880480 in our ticket center and will help you resolve the problem in the ticket. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.